May 10, 2022 9:54 PM
All ride-hailing platforms directed to become convergence partner in National Consumer Helpline for better grievance redressal
Department of Consumer Affairs has directed all ride-hailing companies to become convergence partners in the National Consumer Helpline, to enable better grievance redressal for consumers and also compliance with Consumer Protection Act, 2019 and E-commerce Rules, 2020. The Department has advised th...