RBI issues revised guidelines for hiring of locker facility provided by banks

The Reserve Bank of India has issued revised guidelines for locker and safe custody facility in view of various developments in the area of banking and technology, nature of consumer grievances and the feedback received from banks.In a notification issued from Mumbai today, RBI said the new guidelines will be effective from 1st January 2022 and be applicable to new as well as existing lockers. Accordingly, banks will have to maintain a branch-wise list of vacant lockers and a wait-list to ensure...