September 19, 2016 4:36 PM

printer

Rlys to introduce Yatri Mitra Sewa to book wheelchair cum porter services

Railways has decided to introduce Yatri Mitra Sewa for enabling passengers to book wheelchair cum porter services. Yatri Mitra will provide Wheel chair cum porter services to Divyang and senior citizens. Railway Ministry in a release said, the service can be booked on IRCTC e-ticketing website and 139 or through a mobile. The responsibility of providing the Yatri Mitra Sewa has been entrusted with IRCTC. It said, IRCTC may provide this service free of cost through some NGO's, charitable trust, PSUs etc under Corporate Social Responsibility. Railways, however said, if this service can not be provided free of cost due to lack of response from them, IRCTC may arrange this service on payment basis through a service provider or on its own.<br/>Railway said, on receipt of SMS, the IRCTC or service provider will ensure that the Yatri Mitra is arranged at the platform near the coach of the arriving passenger. The mobile number of the Yatri Mitra shall also be sent to the passenger through SMS in advance. The service will be available at major stations.

Most Read
View All arrow-right

No posts found.