Reserve Bank of India has said that it will implement an Ombudsman Scheme for Digital Transactions covering services provided by entities falling under Reserve Banks regulatory jurisdiction.&nbsp;<br />''<br />''<br />''According to the central bank, the scheme will be notified by the end of January 2019. In a statement,&nbsp;<br />''<br />''<br />''RBI said, with the digital mode for financial transactions gaining traction in the country, there is an emerging need for a dedicated, cost-free and expeditious grievance redressal mechanism for strengthening consumer confidence in this channel. The scheme will be notified by the end of January 2019.&nbsp;<br />''<br />''<br />''<span style="color: #222222;">In another customer protection initiative, the RBI said that it has issued instructions on limiting customer liability in respect of unauthorised electronic transactions involving banks and credit card issuing non-banking financial companies (NBFCs).&nbsp;</span><br />
News On AIR | December 6, 2018 6:38 AM
RBI to implement an Ombudsman scheme for digital transactions