Raipur Swami Vivekananda Airport has been ranked first in Customer Satisfaction Index Survey among 49 airports in the country. The Raipur airport achieved 4.84 score on a five point scale index in the latest CSI survey conducted by an independent agency for the period of January-June 2017. The airport was followed by airports of Udaipur, Amritsar and Dehradun which have scored 4.75, 4.74 and 4.73 score respectively.<br/><br/>Customer Satisfaction is one of the key performance objectives of AAI. The survey covers a wide range of parameters like transportation, parking, passenger facilities and cleanliness. The integrated terminal building of Raipur was inaugurated in 2012. High level maintenance of infrastructure and passenger facilities, the green ambience, state-of -the- art technology and courteous staff ensuring passenger satisfaction has resulted in Raipur getting this recognition for the third consecutive time in the past two years.<br/><br/>Airport Authority of India is making efforts to improve the services and passenger facilities at its airports, and this has placed it amongst the best service providers in the world. <br/><br/>