Prime Minister Narendra Modi today reviewed the progress towards handling and resolution of grievances related to postal services. <br/><br/>Chairing the 19th interaction through PRAGATI, Mr Modi asserted that the importance of postal services is on the rise again. He sought to know what changes have been made in procedures, and what action has been taken against officers responsible for lapses. <br/><br/>He also stressed on the importance of human resource management, systemic improvement and infrastructure strengthening in the Department of Posts.<br/><br/>Prime Minister also reviewed the progress of vital infrastructure projects in the railway, road and power sectors, spread over several states including Himachal Pradesh, Haryana, Uttarakhand, Uttar Pradesh, Andhra Pradesh, Karnataka, Tamil Nadu, Odisha, Madhya Pradesh and Maharashtra. He also reviewed the Crime and Criminal Tracking Network and Systems and urged the states to accord high priority to this network, so that maximum benefit could be taken from it.