Prime Minister Narendra Modi has called for increased efficiency and more effective redressal of consumer grievances and asked for follow-up action within 10 days. In a series of tweets, he asked the concerned officials for a comprehensive review of the nature of issues and work towards fixing responsibility and identifying solutions for them. <br/><br/>Chairing the interaction through PRAGATI – the ICT-based, multi-modal platform yesterday, the Prime Minister reviewed the progress towards handling and resolution of consumer grievances and the steps being taken to decisively address such issues. He was informed about the steps being taken in this regard, including augmenting the capacity of the National Consumer Helpline.<br/><br/>On the occasion, Mr. Modi also reviewed the progress of vital infrastructure projects in the road, railway, power, coal and mining sectors, spread over states including Uttar Pradesh, Rajasthan, Madhya Pradesh, Maharashtra, Gujarat, Bihar, Odisha, and Uttarakhand.<br/><br/> He reviewed the progress towards installation of solar pumps across the country. During the meeting, it was noted that solar pumps with a total capacity of 208 Mega Watts have already been installed so far across the country. The Prime Minister discussed various related issues with the Chief Secretaries of several states including Jharkhand, Telangana, Punjab, Chhattisgarh, Gujarat and Uttar Pradesh.<br/><br/>During a review of the preparations for dealing with floods, Mr. Modi emphasized that states should identify vulnerable areas, properly conduct mock drills and carry out desiltation work to ensure the efficacy of flood-relief mechanisms. He also emphasized the need for efforts towards water conservation.