National Investigation Agency, NIA has approached Department of Telecom requesting for installation of Central Monitoring System (CMS). Officials of National Investigation Agency, which was set up in the aftermath of 26/11 Mumbai attacks, had a series of meetings with Centre for Development of Telematics (C-DoT), an organisation which has been tasked by the government to build the CMS project.

The C-DoT's CMS provides call interception, monitoring, analysis of social networking of the target data and ensures end-to-end secured work flow as per the requirements of law enforcement agencies to address threats and unlawful activities of anti-social elements.