External Affairs Ministry today signed an agreement for second phase of the Passport Seva Programme (PSP-V2.0) with M/s.Tata Consultancy Services Limited, appointing them as the Service Provider for the project.<br />''<br />''The PSP-V2.0 is a continuation and enhancement of PSP-V1.0, an e-Governance instrument, which introduced unprecedented transformation in delivery of passport-related services to citizens. &nbsp;<br />''<br />''The Ministry is working towards opening of a Seva Kendra in every Lok Sabha Constituency where there is no Passport Seva Kendra (PSK) or Post Office Passport Seva Kendra (POPSK). As on date 93 PSKs, 428 POPSKs and 36 Passport Offices are operational.<br />''<br />''<span style="color: #222222;">Recognizing the need to continually improve the quality of Government to Citizen services and the mantra of Good Governance via IT and digital media, the Passport Seva Programme would be embarking on technology upgrade with the use of Biometrics, Artificial Intelligence, Advance Data Analytics, Chat-Bot, Auto-response, Natural Language Processing and Cloud Enablement.</span><br />
News On AIR | January 7, 2022 2:36 PM
MEA signs agreement for second phase of PSP-V2.0 with Tata Consultancy Services Limited