External Affairs Ministry today deployed Twitter India's live customer service resolution solution, Twitter Seva to help Indians here and abroad, tourists and business travellers with speedy resolution to their visa and passport queries. <br/><br/>Launching the Twitter Seva for Ministry's twitter handle @MEA India in New Delhi, Minister for State for External Affairs, V K Singh said, Twitter Seva will enable the Ministry to strengthen its primary relationship with Indian citizens by providing fast, efficient and real time public service. He said, the comprehensive global roll out of Twitter Seva will enable timely, transparent, and large scale response to citizens tweets in real-time. <br/><br/>Twitter Seva service will be supported by 198 twitter accounts of Missions and High Commissions across the world and 29 regional passport offices in India. Both Indians and non-Indians can simply tweet with their query relevant to MEA twitter account. <br/><br/>With the deployment of Twitter Seva, the External Affairs Ministry is aimed at establishing a systematic and scalable process to use the public, live nature of tweets to ensure public services redressal in the most effective manner.