February 12, 2021 4:33 PM

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IRDAI advises all insurance companies for issuance of Digital Insurance Policies via DigiLocker

Insurance Regulatory Authority of India, IRDAI has advised all insurance companies for issuance of Digital Insurance Policies via DigiLocker. In a circular, the Authority advised all insurers to enable their IT systems to interact with Digilocker facility to enable policyholders to use digilocker for preserving all their policy documents. <br />''<br />''The circular also mentioned that the insurers should inform their retail policy holders about Digilocker and how to use it. It said, the Digilocker team in the National e-Governance Division will provide necessary technical guidance and logistic support to facilitate adoption of Digilocker.<br />'' <br />''Digilocker is an initiative under the Digital India programme by the Ministry of Electronics and Information Technology where citizens can get authentic documents and certificates in digital format from original issuers of these certificates. It aims at eliminating or minimising the use of physical documents and will enhance effectiveness of service delivery, making these hassle free and friendly for the citizens. <br />''<br />''<span style="color: #222222;">In the insurance sector, Digilocker will drive reduction in costs, elimination of customer complaints relating to non-delivery of policy copy, faster claims processing and settlement, reduction in disputes, reduction in fraud and improvement in customer contactability.</span><br />

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