The Election Commission of India (ECI) has issued instruction to provide a Complaint Redressal Mechanism in all the five poll bound states. The main objective of this is to manage the complaints being received through call centres and paper complaints in an integrated way and in a time bound manner.<br/><br/>Our correspondent reports, in Assam the complaints are received through toll free number 1950 and online application SAMADHAN available at district websites. E Pariharam has been lodged in Kerala to facilitate lodging complaints online. In Tamil Nadu and West Bengal, the IT platforms are also available. In Puducherry, 24×7 helpline call centre is there for online complaints . The Election Commission of India has ensured that through these Complaint Redressal Mechanisms, complaints at all level are properly addressed .

The Election Commission of India (ECI) has issued instruction to provide a Complaint Redressal Mechanism in all the five poll bound states. The main objective of this is to manage the complaints being received through call centres and paper complaints in an integrated way and in a time bound manner.<br/><br/>Our correspondent reports, in Assam the complaints are received through toll free number 1950 and online application SAMADHAN available at district websites. E Pariharam has been lodged in Kerala to facilitate lodging complaints online. In Tamil Nadu and West Bengal, the IT platforms are also available. In Puducherry, 24×7 helpline call centre is there for online complaints . The Election Commission of India has ensured that through these Complaint Redressal Mechanisms, complaints at all level are properly addressed .