Election Commission of India launched 3 Information Technology Systems namely Samadhan, Suvidha and Sugam at Chandigarh today. Launching these systems in the meeting of Deputy Commissioners and SSPs of Punjab, Chief Election Commissioner, Dr. Nasim Zaidi said, single window platform using Information technology solution for quality interactions with the electors, citizens, political parties, civil society and Media would help in ensuring the election process smooth and transparent. <br/><br/>He said, use of these IT solutions will make the system independent of human influence. Giving details Mr.Zaidi said that Samadhan a complaint monitoring system has two fold systems for its logical operations. One for submission of information, suggestion and complaint if any to the system, which will identify as to which level of official is a right authority to deal with it and immediately pass it on to him. <br/><br/>Second is monitoring level by senior officials for keeping the disbursal of the complaints and actions taken to resolve it in a time bound manner. Suvidha, the single window clearance for permission related to campaigning will facilitate to bring in more transparency in applying, processing and granting of permissions. All permissions to candidates and political parties except for helicopters will be granted or refusal communicated within 24 hours from submission of the application online. <br/><br/>Sugam an integrated vehicle management system will facilitate to generate on line log book, payments and vehicle charges to owner of the vehicle, transfer of vehicle from on district to another district. It also provides option for lodging complaints by vehicle owners regarding payment. During the meeting Chief Election Commissioner also directed that a proper training programme for officials and political parties should be provided for effective use of these IT systems.<br/><br/>On the second day of its three day visit to Punjab, Chief Election Commissioner, Election Commissioners, Deputy Election Commissioners and other senior Officers of the Election Commission met the senior civil and police officers of Punjab today. <br/><br/>He also said that citizens and electors are most essential stakeholders of Election Process and for inclusive elections their effective participation in voting is essential. Mr. Zaidi said, participation in the form of suggestions, information and complaints if any plays a major role in making elections free, fair and fearless .