September 28, 2021 8:04 PM

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Country's first Pan-India helpline for senior citizens: Elder Line (Toll Free No- 14567)

Government has taken a monumental step towards addressing the challenges and problems the elderly population face, through country's first Pan-India toll-free helpline – 14567 — called 'Elder Line'.<br />''<br />'' The helpline provides free information and guidance on pension issues, legal issues, extends emotional support, and even intervenes on field in cases of abuse, and rescues homeless elderly.<br />''  <br />''Till date, 17 states have already opened the Elder line and others are in the pipeline to be opened. In the last 4 months alone, over 2 lakh calls have been received, and over 30 thousand seniors have already been serviced. Of these, nearly 40 percent calls were related to guidance required in the vaccine and queries related to it and nearly 23 percent of calls were related to pension.<br />''<span style="color: #222222;">          <br />''India is expected to have nearly 20 percent elderly population which amounts to over 300 million senior citizens by 2050. This age group faces various mental, emotional, financial, legal and physical challenges. The intent of 'Elder Line' is to provide all senior citizens with one platform across the country to connect and share their concerns, get information and guidance on problems that they face on a day-to-day basis.</span><br />

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