Jammu and Kashmir Lieutenant Governor G C Murmu has  directed to place  a Complaint Box in every Panchayat in the Union Territory to enable citizens to register their complaints and grievances with the government. These directions were issued in the first meeting of the Administrative Council in Jammu yesterday during which functioning of public grievances redressal mechanism was reviewed.<br />''<br />''Principal Secretary to Government, Planning, Development and Monitoring and Grievances Department Rohit Kansal made a detailed presentation explaining the process of registering and handling the grievances and complaints. The council was informed that grievances are received through different means including by post and also can be brought to the Lieutenant Governor's Grievance Cell by the complainant personally. <br />''<br />''While reviewing the functioning of the Grievance Cell, LG directed that the disposal of grievances and in particular the time taken for disposal should be rigorously monitored. He also directed that the Awaz-e-Awaam portal of Jammu & Kashmir should include a mechanism for registering and monitoring grievances received during public outreach meetings by the Advisers.<br />''<span style="color: #222222;"><br />''Mr Murmu directed that a Dashboard be prepared on the portal in order to monitor the disposal of grievances on a real time basis. He also directed that grievances received in Public Durbars should also be entered in the Awaz-e-Awam system. It was also noted that after the integration of Centralized Public Grievance Redress and Monitoring System (CPGRAMS) with Awaz-e-Awaam, the grievances received on CPGRAMS from across the Country will automatically get directed to Awaz-e-Awaam and thus resolution of such grievances will also be expedited. </span><br />