February 26, 2021 2:51 PM

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Common Service Centres to be integrated with e-daakhil portal to facilitate rural consumers

E-Daakhil portal for Consumer grievance redressal is now operational in 15 States and Union Territories. The portal was launched by National Consumer Dispute Redressal Commission on 7th September, 2020 for online redressal of consumer grievances. <br />'' <br />''<span style="color: #222222;">Consumer Affairs Ministry said, the e-daakhil portal empowers the consumer and their advocates to file the consumer complaints along with payment of requisite fees online from anywhere for the redressal of their complaints. It also facilitates the consumer commissions to scrutinize the complaints online to accept, reject or forward the complaint to the concerned commission for further processing. To facilitate the rural consumers for e-filing, it has been decided to integrate the Common Service Centres with the e-daakhil portal.</span><br />

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