The RBI has asked banks to strictly adhere to the Know Your Customer, KYC procedure and refrain from seeking information that is intrusive and irrelevant to the perceived risk. In a notification in Mumbai yesterday, the RBI said it has received several complaints where personal information like number of dependents, details of family members or relatives settled abroad, assets and liabilities, investments and other similar details are being sought, thereby invading into the customer’s privacy. The RBI said only mandatory information required for KYC purpose which the customer is obliged to give should be obtained at the time of opening the account and during periodic updation.